faq

Frequently asked questions

How can I learn to pour candles with Jocelyn?


The Workshop! Jocelyn offers pour along classes, a Candle Making Workshop is a unique experience to share with friends and family, or as a way to learn something new by yourself. The Workshop is a great learning space for both beginner and advanced candle artisans. You can have Jocelyn help as much, or as little as your level of candle making expierence requires. Depending on your selected class Triple Wick Goddess even provides everything you need to create your own artisan candles along with us, guiding you through each step of the creative process from scent selection to pouring. Check The Workshop page for more detials.




Does Triple Wick Goddess offer custom orders?


Jocelyn would love to work with you to create a one-of-a-kind, custom candle fragrance for your intentions and manifestations. She is a wax artist who has created custom works for memory work, birthdays, weddings, anniversaries, classes, and so many intentions that you need to manifest. These do take time; Jocelyn and you work together to customize every element. Once you have placed your order she will send you a direct message. Selections will be made for colors, scent profile, a wax design, crystals and formation, herbs and formation, as well as any other add ins you wish. Jocelyn pours in small batches of three candles. Triple Wick Goddess also offers custom candles for larger events such as weddings,
anniversaries, memorials, and other events. I offer custom and private label options.




How do I take care of my candles?


Store candles in a temperature controlled area away from direct sunlight. The first time you light your candle, allow the wax to melt to the edges of the container to avoid “tunneling." During this first melt you can carefully remove the stones and crystals if you want. Be careful these can be hot! Wood wicks take more time to get burning, use a saftey match or lighter to light from the bottom of the wick base. Trim wicks to a 1/4 inch each time before lighting. Burning a candle for more than 2-3 hours at a time is not recommended. Your stones and crystals can be cleaned with warm water, soy wax is water solvent.

Safety first! Keep lit candles in well-ventilated areas, within sight at all times, and away from children, forests, pets, gasoline, drafts, bales of hay, drafts, hairspray, ceiling fans, and antique book collections. Always extinguish burning candles before leaving the room or going to sleep. Always snuff your candle, you do not want to blow away your intenion!!




What are normal shipping times?


Triple Wick Goddess generally is able to process and ship orders within 3-5 business days. From there shipping is dependent on the carriers’ current ship time. You will receive tracking information once the candle has been shipped.